New Delhi, July 31: If your motor insurance policy has lapsed, and you don't have time and energy to chase the insurer to get it revived, you don't have to fret any longer. Policybazaar.com, India's largest insurance website and comparison portal has launched the self-inspection video service which makes renewal of lapsed motor insurance a matter of few hours.
The new feature allows consumers to overcome the hassle of physical inspection for lapsed motor insurance and makes renewal easier than ever. The feature is now available on PolicyBazaar website, www.policybazaar.com, and its mobile app.
In India, for every 100 renewals, there are roughly about 30 of those for lapsed policies, and these require physical inspection of the vehicle and documentation, which takes anywhere between 2 to 5 working days.
For those who live in rural or semi urban areas, or on the outskirts of a big city, the problem becomes even more serious because the inspection agents don't turn up even after fixing date and time, and customers keep waiting endlessly. Keeping in mind the larger cost and time effort involved in physical inspection and providing a one-stop service for different insurers, Policybazaar.com launched the self- inspect video feature on its app, which makes inspection and the related documentation a matter of few hours, and helps the lapsed policy renewed faster than ever.
Insurers such as Kotak Mahindra General Insurance, Liberty Videocon General Insurance, Bharti Axa General Insurance and TATA AIG General Insurance have already joined hands with Policybazaar to underwrite lapsed motor insurance through this feature, subject to the video quality being up to their guidelines. Eight more insurers are expected to be on board soon.
According to Policybazaar.com CEO Yashish Dahiya, "At Policybazaar, our customers come first, and we keep striving to make insurance buying process hassle-free. The launch of the self-inspect feature is one such step which helps both consumers as well as insurers."
The Policybazaar App can be downloaded from Google Play store for android users. The App, which will also be available on iOS soon, functions well on any android phone operating on an OS version of 5.0 and having 4 MP or above camera. The self-inspection feature has a demo video to guide on how to shoot inspection video and upload the same, besides guidelines laid down by insurers that one needs to keep in mind before undertaking the self-inspection.
"The self-inspect feature has been designed for the tech-savvy India where a majority of people use smart phones. The self-inspection requires a 360 degree video of the vehicle to be insured without any pause, a process that eliminates chances of any fraud. Through this feature, Policybazaar aims to save time and money of those who want their vehicles' insurance renewed without much difficulty," said Head of Motor Insurance, Policybazaar.com, Neeraj Gupta.
To make use of the self-inspection feature, please keep in mind the following guidelines:
- The video should be taken in day light, and those done in a basement or under shade (for example, under a tree) are not valid.
- 360 degree view of the vehicle has to be captured in a single video clip without any pause and the vehicle shouldn't go out of the focus while the video is being shot.
- The video should include, either at the start or at the end, a copy of the car's RC (registration certificate) which is mandatory, and a copy of previous year's policy copy (if applicable).